Boutique Modern Limited

Process Analyst – Process Development & Supplier Quality

Boutique Modern | United Kingdom

As a Process Analyst at Boutique Modern, a forward-thinking modular construction company, I played a critical role in developing operational processes and supporting supplier quality systems. My focus was on enhancing supply chain reliability, aligning vendor performance with product specifications, and driving process efficiency across manufacturing and construction workflows.

This role sat at the intersection of engineering, supply chain, and continuous improvement, where I collaborated closely with cross-functional teams—from design and technical to site operations, to help streamline production and supplier engagement strategies.

Company Overview

Innovating Construction through People and Processes.

Boutique Modern is a UK-based modular construction firm committed to delivering high-quality, sustainable housing through off-site manufacturing and modern building methods. Their mission extends beyond product delivery—they aim to become a leader in quality employment and innovation across the construction industry.

Boutique Modern's integrated teams, including Design, Construction, Manufacturing, Technical, HR, and Finance, work collaboratively to evolve their processes and build not just homes, but a better model for the industry. As part of this mission, the company fosters equal opportunity and long-term professional growth for all staff, offering a culture of empowerment and upskilling.

I was proud to contribute to this culture through hands-on process development and supplier management initiatives that aligned with the company’s core values of quality, innovation, and people-first thinking.

Key Responsibilities and Contributions

Supplier Management and Process Control

• Developed and implemented supplier onboarding and performance tracking mechanisms.

• Created supplier scorecards to evaluate delivery timelines, defect rates, responsiveness, and compliance with material specifications.

• Worked with vendors to resolve quality concerns, implement root cause investigations, and define corrective actions aligned with manufacturing timelines.

• Supported the procurement and operations teams in aligning supplier lead times with production schedules.

Process Mapping and Improvement

• Conducted as-is vs. to-be process mapping across several key workflows, including panel assembly, module fit-out, and on-site integration.

• Worked closely with manufacturing and technical teams to standardize SOPs and work instructions, reducing variation and rework across process stages.

• Contributed to internal training materials and process walkthroughs to support onboarding of new staff in production areas.

  
  

Data-Driven Insights and Reporting

• Used Excel and internal reporting tools to track material utilisation, supplier turnaround times, and first-time quality metrics.

• Presented weekly reports to management, recommending process tweaks or supplier interventions based on trend data.

Skills Developed

• Supplier Quality Management

• Process Mapping and Documentation (SOPs, Flowcharts)

• Root Cause Analysis and CAPA (Corrective Action/Preventive Action)

• Cross-functional Communication

• Excel-based Reporting and Dashboarding

• Exposure to Lean Manufacturing Concepts in Modular Construction

Conclusion

My time at Boutique Modern was both technically enriching and culturally rewarding. I gained valuable experience in supplier management, modular manufacturing processes, and hands-on process development, all within an environment that valued collaboration, growth, and continuous improvement. Contributing to a company with such a strong people-first mission allowed me to blend my analytical skills with a sense of purpose, driving quality through systems that support both performance and people.